Frequently asked Questions
What wax do we use
We use rapeseed and coconut wax blend purely and simply because we find it the best not only is it vegan friendly it is composed exclusively of responsibly sourced premium rapeseed and coconut oils and strikes the perfect balance between environmental responsibility and top-tier quality.
What tealights should i use
You should use an unscented tealight in your burner, scented tealights can burn too hot in a wax burner causing a fire risk.
Can wax melts cause smoke or fire
Wax melts themselves don't produce smoke or flames. However, overheating a warmer or using the wrong type of tea light can cause issues.
Are wax melts safe to use around pets
While some fragrances can be harmful, many are safe, especially natural scents like lavender tea tree or vanilla, so always check the ingredients and follow safety guidelines.
How do i clean my wax burner
Allow the wax to cool and harden, then gently remove it. You can also freeze the dish for easier removal or use a wax warmer cleaning product.